PrepQ Neuromodulation gives every neuromodulation patient one dedicated text line — answering the routine trial, recovery, and device questions instantly with physician-approved content, so your field team only hears about the questions that actually need them.
Watch how PrepQ Neuromodulation handles the texts your reps field every week — across the trial, the implant, and life with the device.
The same physician-approved support is available by voice on dedicated program lines. No hold music. No 9 PM calls to your rep's cell.
Every call handled. Every patient prepared. Almost no staff time.
See PrepQ in ActionFrom the day the trial is scheduled to years of living with the device, patients text the same program line — and get physician-approved answers matched to exactly where they are.
The trial is when question volume peaks — and when a frustrated patient can sink a conversion. Dressing care, showering, activity limits, what "enough relief" means, remote control basics.
Post-op patients ask the same recovery questions on repeat: bending, lifting, twisting, incision care, when programming starts, when relief should improve. Answered instantly, escalated when red flags appear.
Recharging, MRI safety, airport security, travel, new symptoms — the long tail of questions that lands on your rep's cell today keeps landing there for the life of the device. Not anymore.
Vendor-neutral by design: PrepQ Neuromodulation is not affiliated with any device manufacturer. Device-specific settings and medication changes are always referred to the patient's own care and device team.
Every neuromodulation patient leaves with the rep's cell number. Every routine question — nights, weekends, trial week — lands there. Hours of selling time, spent repeating the same answers.
Your program dashboard tracks every patient question, every automated response, and every escalation in real time. Know exactly what your neuromodulation patients are asking across a territory — and prove the support program works.
See every patient question as it comes in, sorted by procedure, date, and provider, with the physician-approved answer delivered alongside it.
Identify which questions your patients ask most. Refine your pre-procedure education to address them proactively, reducing friction before it starts.
Every interaction is timestamped and physician-attributed. Exportable for compliance and quality improvement.
Dashboard access is included with every PrepQ Neuromodulation program — full visibility for field leadership, not just automated answers.
Pro
They text the dedicated neuromodulation-support number from their trial packet or discharge papers — any time, day or night. Encrypted end to end, no app to download.
Physician-approved, neuromodulation-specific guidance delivered by text in under a minute — automatically, every time, in English or Spanish.
Routine questions never reach the rep's phone. Red-flag symptoms and unanswerable questions escalate to the right human immediately. The dashboard logs everything.
Every answer is written and approved by board-certified pain management physicians — the same specialists who run neuromodulation programs — so your patients get consistent, clinically sound education at scale.
PrepQ Neuromodulation draws on PrepQ's physician-approved pain management knowledge base — thousands of Q&A pairs covering neuromodulation, trial care, post-op restrictions, and device life — curated for the neuromodulation journey.
Medication questions go back to the care team. Red-flag symptoms trigger an immediate call-the-office or 911 instruction. Unknown questions are never guessed at.
HIPAA-eligible AWS infrastructure: encrypted in transit and at rest, minimum-necessary data, defined retention, and a BAA available for every practice. Every patient interaction is logged, timestamped, and traceable.
Field teams are hired to run trials, program devices, and build physician relationships. Every hour spent re-answering shower questions is an hour of that — gone.
The figures below are modeled estimates based on the assumptions shown — not measured client results. Actual results vary by practice.
Built by board-certified pain management physicians to answer the questions neuromodulation patients actually ask — before they reach for the rep's number.
The routine 80% of patient questions never reach your field team. They spend that time on trials, programming, and physician relationships.
Every response is reviewed and approved by a board-certified pain management physician — not generic AI — and tuned to trial, recovery, or device phase.
A dedicated program number, ready to print on trial packets and discharge instructions. No EHR integration, no app, no procurement quarter.
Pick a territory, a handful of high-volume implanters, and a start date. We stand up the program line, your team prints it on trial packets, and the dashboard shows what happens next.
Or email keith@prepq.co · No procurement project required to start
Fast to stand up: the program line, content review, and dashboard are ready in days. Your only launch task is putting the number in front of patients.
One pilot territory. One program number. Watch the routine questions disappear from your reps' phones.
Schedule a pilot conversation →PrepQ Neuromodulation is a patient-support text line for neuromodulation programs, built and operated by PrepQ LLC of Wheaton, Illinois — the physician-founded company behind the PrepQ patient-education platform. Founded by Keith Schmidt, MD and Ryan Kuta, DO, PrepQ Neuromodulation gives every neuromodulation patient one dedicated phone number to text with questions at any hour, from the day their trial is scheduled through years of living with an implanted device. Answers come from a library written and approved by board-certified pain management physicians, covering trial dressing care, showering and activity restrictions, pain-diary guidance, post-implant recovery limits, incision care, programming expectations, device recharging, MRI precautions, and travel with an implant. Questions the library cannot answer are referred to the care team instead of being guessed at, medication questions are always directed back to the patient's own clinicians, and messages suggesting urgent symptoms trigger an immediate instruction to call the office or 911. The service runs on HIPAA-eligible AWS infrastructure, offers a Business Associate Agreement, and communicates in English and Spanish.
PrepQ Neuromodulation exists because neuromodulation field teams have quietly become answering services. Device representatives and territory managers give patients their cell numbers at the trial and answer the same routine questions for the life of every device — during dinner, on weekends, and in the middle of case coverage. Most of those questions are predictable and completely answerable: Can I shower during my trial? When can I bend and lift? Is this tingling normal? How do I know it's charging? PrepQ Neuromodulation answers them instantly on a dedicated program line, escalates the genuinely clinical ones to the right human, and shows the whole program on a dashboard. Field teams get their selling hours back; patients get faster, more consistent answers; practices get fewer interrupted clinic days. PrepQ Neuromodulation is vendor-neutral and is not affiliated with, endorsed by, or sponsored by any device manufacturer.
Unlike ChatGPT or other general-purpose AI assistants, PrepQ Neuromodulation does not improvise clinical answers. Board-certified pain management physicians write every answer in the library, and the supervising program reviews the content before launch. At runtime, AI matches the incoming patient question to approved content and delivers that answer by text; questions with no approved answer are referred onward instead of guessed at, and urgent-symptom language triggers immediate escalation. PrepQ Neuromodulation content is patient education, clearly labeled as education rather than medical advice — the patient's own care team always remains the clinical authority.
PrepQ Neuromodulation is a patient-support text line for neuromodulation programs. Patients in a neuromodulation trial or living with an implant text one dedicated number and receive instant answers approved by board-certified pain management physicians — trial care, recovery restrictions, recharging, MRI precautions, travel, and more. Urgent symptoms and out-of-scope questions are escalated to the care team, and emergencies are directed to 911.
Neuromodulation field teams and the pain practices they support. Reps and territory managers spend hours each week answering routine patient questions on their personal phones — nights and weekends included. PrepQ Neuromodulation deflects the routine questions to a dedicated program line so the field team only handles what genuinely needs them. It is vendor-neutral and works alongside any manufacturer's neuromodulation program.
No. PrepQ Neuromodulation delivers patient-education content that the supervising program reviews and adopts as its own patient communications. PrepQ LLC is a technology and content vendor, not a healthcare provider. Patients should always follow their own care team's specific instructions; in an emergency, call 911.
Text a question — for example, "Can I shower during my neuromodulation trial?" — to (844) 697-5446 and watch the answer arrive. To scope a territory pilot, schedule a conversation at prepqstim.com or email keith@prepq.co.
PrepQ Neuromodulation is a product of PrepQ LLC, Wheaton, Illinois. Learn more about the full PrepQ platform at prepq.health. PrepQ Neuromodulation is not affiliated with, endorsed by, or sponsored by Abbott, Medtronic, Boston Scientific, Nevro, or any other device manufacturer; all product and company names are trademarks of their respective holders.